Support

We're here to help. Most questions are answered below — if not, email us and we'll get back to you.

Frequently asked

How do I scan a receipt?

Tap Scan on the home screen, point your camera at the receipt, then review the extracted details and save. Text recognition runs entirely on your device.

What is ReceiptVault Pro?

Pro unlocks AI-powered receipt and statement parsing with unlimited scans, for $4.99/month or $39.99/year. It's an auto-renewing subscription billed through your Apple ID.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open apps.apple.com/account/subscriptions (or Settings > your name > Subscriptions on your device) and turn off auto-renew.

How do I restore a purchase?

On a new device or after reinstalling, open the Pro screen in the app and tap Restore Purchases.

Is my financial data safe?

Yes. Receipt images are processed on-device, statement parsing only keeps merchant names, dates, and amounts — never account or card numbers — and all data is protected with per-user row-level security. See our Privacy Policy.

How do I delete my account and data?

Open Settings > Delete Account in the app. This permanently removes all your receipts, items, and images.